The Importance of Online Customer Reviews
How leaving reviews can help you help others and encourage businesses to implement that changes that are important to you.
Online reviews are available on most online platforms. They help you assess the experiences others have had with a business and allow you to share your experience for others to review.
Customers place a very high value on reviews: 61% of Americans value the information contained in reviews, 87% of people read online reviews for local businesses, and 88% of consumers believe that online reviews are trustworthy.
How does this apply to drug and alcohol treatment?
While choosing where to go for drug and alcohol treatment is not the same as purchasing a consumer product, online reviews can be an important source of information when making this important decision.
As clients share their opinions, feedback, and rating of their experience at a rehab center, it can help others assess the facility on factors such as patient experience, quality of staff, programming, and efficacy of the program. It also helps inform a rehab center about areas in which they can improve to help better serve future clients.
The importance of online reviews
Online reviews are incredibly important to both a company and to future clients. If you are wondering why you should take the time to leave an online review, here is a list of reasons why doing so is important:
*Infographic from www.invespcro.com
At Asana Recovery, we take pride in our positive reviews and appreciate feedback to make our rehab center the best place to attend treatment. If you are interested in leaving a review for Asana Recovery, please visit our Facebook page, Google My Business listings, or Yelp listings.